In 2019, a group of librarians (quietly) stormed the offices of a major publisher, Macmillan, to protest a controversial policy on e-books. On this show, how a tiny change - a book on a screen - threw an industry into war with itself. Subscribe to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoneya Learn more about sponsor message choices: podcastchoices.com/adchoices NPR Privacy Policy

Polling is facing an existential crisis. Few people are answering the phone, and fewer people want to answer surveys. On today's show, we pick up the phones ourselves to find out how polling got to this place, and what the future of the poll looks like. Subscribe to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoney Learn more about sponsor message choices: podcastchoices.com/adchoices NPR Privacy Policy