The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools. Read a transcript of this episode: https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What happens when you tap into the collective genius of a diverse group?  Does the cross-pollination of ideas let you create something greater than the sum of its parts? The real magic happens when you create a network of changemakers: people united by a common cause who will drive impact and innovation. Doing this will vastly improve your odds of forging groundbreaking solutions to the challenges you face. Reshma Saujani did this when she founded Girls Who Code, which has supported thousands of young women and non-binary people to take up impactful roles in the tech industry and beyond. With her latest venture, Moms First, she's again deploying her skills as a master of impactful networking. In this episode, Reshma reveals how she's built inclusive networks of collaborators to tackle intractable problems from unexpected angles and unlock massive opportunities. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.