Earlier this month, the White House unveiled a new initiative aimed at trying to serve and protect American consumers: Time is Money. It's an array of actions the Biden Harris administration is taking to stomp out business processes that waste consumers time and money, like, for example, making it unnecessarily difficult to cancel a subscription, get an airline ticket refund, or file an insurance claim. On today's episode: In a competitive market, companies want to treat their customers well or else they'll lose their customers to competitors ... so why does the White House want to intervene in this area of the free market? Related Episode:Junk fees, unfilled jobs, jackpot For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org. Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter. Learn more about sponsor message choices: podcastchoices.com/adchoices NPR Privacy Policy

By now, you've probably heard a lot from both presidential nominees about getting rid of taxes on tips. The idea may sound good on first go, but it has its detractors, namely economists and tax experts. Their fears include unfairness and people gaming the system. On today's episode, how to put in place guardrails for a policy that many economists believe is likely to go off the rails. Related episode: Why Americans Can't Quit Tipping For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org. Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter. Learn more about sponsor message choices: podcastchoices.com/adchoices NPR Privacy Policy